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A gap model of purchasing's internal service quality: Concept, case study and internal survey - ScienceDirect
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Applying revised gap analysis model in measuring hotel service quality | SpringerPlus | Full Text
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The Gaps Model of Service Quality - ppt video online download
![PDF] Awuah between perceived and required Service Quality the three largest German Airline Companies-20-T 148 – | Semantic Scholar](https://d3i71xaburhd42.cloudfront.net/6866434e46bc5524237168bfacbb0be47814ff4f/14-Figure1-1.png "PDF] Awuah between perceived and required Service Quality the three largest German Airline Companies-20-T 148 – | Semantic Scholar")
PDF] Awuah between perceived and required Service Quality the three largest German Airline Companies-20-T 148 – | Semantic Scholar
