Gap Model of Service Quality(5 Gap Model)
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Service quality models: a review
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Patients' perceptions of service quality in China: An investigation using the SERVQUAL model
Using SERVIQUAL to investigate the quality of provided wireless communication services in UAE | Emerald Insight
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The use of the quality model of Parasuraman, Zeithaml and Berry in health services
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Healthcare | Free Full-Text | Apply the SERVQUAL Instrument to Measure Service Quality for the Adaptation of ICT Technologies: A Case Study of Nursing Homes in Taiwan | HTML
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Assessment of the quality of service provided by a national regulatory institution
A Review on Quality of Service and SERVQUAL Model | SpringerLink
SERVQUAL model, quality analysis of services - PDCA Home (en)
Sustainability | Free Full-Text | The Service Quality Dimensions that Affect Customer Satisfaction in the Jordanian Banking Sector | HTML
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GAP Model of Service Quality (Zeithaml, Parasuraman, & Berry, 1990) | Download Scientific Diagram
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SERVQUAL, the Kano Model and QFD | SpringerLink
What is the SERVQUAL Model? Definition and explanation | toolshero | Service quality, Organization development, Management
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Service Quality Gap Model ~ Professional Shiksha
The Customer Service Gap Model
The Extended Gap Model of Service Quality In their model, the authors... | Download Scientific Diagram
